Hotline: +49 (0) 8563-2088
over 70.000 satisfied customers
free shipping (GER)
15+ years of excellent service

Data Security

Data Protection at businesshemden.com GmbH

Privacy Policy

In this privacy policy we - the businesshemden.com GmbH - inform you about the processing of your personal data. It applies to all websites, services and services that we offer.

Personal data is information that relates to an identified or identifiable person. This includes, above all, information that makes it possible to draw conclusions about your identity, such as your name, telephone number, address or e-mail address. Statistical data that we collect, for example, when you visit our website and that can not be associated with your person, is not covered by the term "personal data".

You can print or save this privacy policy by using the usual functionality of your browser.

Contact person and responsible person

Your contact person and so-called body responsible for the processing of your personal data when visiting this website within the meaning of the EU General Data Protection Regulation (GDPR) is

businesshemden.com GmbH
Gewerbestr. 15
84371 Triftern
Germany

(herinafter „we“ or „us“)

E-Mail: info[@]businesshemden.com

Transfer of data to third parties

All personal data provided by you will only be collected, processed and used by businesshemden.com as the responsible body. businesshemden.com will not transmit your personal data to third parties, in particular not to other companies or other organizations, unless you give an express consent or businesshemden.com is obliged to pass on these data by law, for example due to a court order or official arrangement. Insofar as businesshemden.com instructs third parties to collect, process and use the data as part of processing an order in accordance with § 28 GDPR, this also takes place exclusively in compliance with the statutory provisions on data protection.

Website

User-Account

We set up a password-protected direct access to their stored inventory data (customer account) for each customer who registers accordingly. Here you can view data about your completed, open and recently sent orders or correct or change the data you have stored.

The legal basis of the aforementioned data processing is Art. 6 (1) (b) GDPR.

Payment data

We offer the payment methods Giropay, Paypal, Sofortüberweisung, cash on delivery, advance payment and credit card. We process your payment details in order to process the payments. Depending on the chosen method of payment, we will pass on your payment data to the bank responsible for payment and any payment service providers commissioned by us.

The legal basis of the aforementioned data processing is Art. 6 (1) (b) GDPR.

Your contact details and messages

You have the opportunity to contact us at info[@]businesshemden.com. In addition to your contact information, we also process the content of your notifications and communications with us. We only process the aforementioned data to communicate with you.

The legal basis of the aforementioned data processing is Art. 6 (1) (b) GDPR.

Newsletter / free information

You have the opportunity to subscribe to our newsletter, where you will receive regular free information about our products and we will inform you about exclusive offers.

To subscribe to our newsletters, we use the so-called double opt-in method. We will only send you newsletters by e-mail if you confirm in our notification e-mail by clicking on a link that you would like to receive our newsletter. If you confirm the wish to receive the newsletter, we will save your e-mail address, the time of registration and the IP address used for registration until you unsubscribe from the newsletter. The sole purpose of the storage is to send you the newsletters and to prove your registration. You can unsubscribe from the newsletter at any time. A corresponding unsubscribe link can be found in every newsletter. A message to the above or in the newsletter specified contact information (for example, by e-mail or letter) is of course also sufficient.

Legal basis of the aforementioned data processing is your consent acc. Art. 6 para. 1 a) GDPR.

Through our newsletter, we want to share content relevant to our customers and better understand what readers are actually interested in. That's why we use common technologies in our newsletter to measure the interaction with the newsletter (e.g. email opening rates, clicked links). We use this data in pseudonymous form for general statistical evaluations as well as for the optimization and further development of our content and customer communication. This is done with the help of small graphics that are embedded in the messages (so-called pixels). The data are collected exclusively pseudonymised, so the IDs are not linked to your other personal data, a direct personal reference is excluded.

The legal basis of the aforementioned data processing is Art. 6 (1) (f) GDPR. This data processing is based on our legitimate interests. We want to optimize and develop our content and customer communication.

If you do not wish us to analyze the usage behavior, you can unsubscribe from the newsletter or deactivate graphics in your e-mail program by default. You will find further information in the instructions of your email provider on how to do this.

Device and access data and creation of log files

With every access to the webpages of businesshemden.com usage data are transmitted automatically by your browser and stored in log files, the so-called server log files, to allow you to visit the site. These are in particular:

  • Domain name or IP address of the requesting device
  • File request of the client (file name and URL)
  • http-answer-cide
  • Date and duration of the visit
  • Address of the visited website and the requesting website


The IP addresses of the users will be deleted or anonymized after the end of use. In the case of anonymization, the IP addresses are changed in such a way that the details of personal or factual circumstances can no longer be assigned to a specific or identifiable natural person, or only with a disproportionately large amount of time, cost and manpower.
We evaluate these log file records anonymously in order to further improve our offer and the businesshemden.com shop, to make it more user-friendly, to find and fix errors faster and to control server capacities. Thus, for example, it can be understood at what time the use of the businesshemden.com shop is particularly popular and provide appropriate data volume to ensure you a quickest possible purchase. In addition, we can also identify and correct any errors in the businesshemden.com shop by analyzing the log files.

The legal basis of the aforementioned data processing is Art. 6 (1) (b) GDPR.

The information stored in the log files does not allow any direct inference to your person.

Use of cookies

For some of our services it is necessary that we use so-called cookies. A cookie is a text file that is stored either temporarily ("session cookies") or longer term ("persistent cookies") on your hard disk. Cookies are not used to run programs or to load viruses onto your computer. Instead, the main purpose of cookies is to provide you with a tailored offer and to make the use of the service as time-saving as possible.

Most browsers are set by default to accept cookies. However, you can change your browser settings to refuse cookies or to save them only with prior consent. If you reject cookies, not all of our offers will work for you without disruption.
We use cookies to personalize and optimize your user experience. We mainly use session cookies, which are deleted when you quit the browser. Session cookies are used for login authentication and load balancing.

For example, we use persistent cookies to save your language preferences or to indicate that you have viewed any information placed on our website so that it will not be displayed again the next time you visit the site. Persistent cookies are automatically deleted after a specified period, which may differ depending on the cookie.businesshemden.com has voluntarily submitted to the self-regulation of the German Data Protection Council Online Advertising (DDOW). The current self-regulatory code (Code for Telemedia Providers - First Parties) can be viewed by the user under the following link: www.meine-cookies.org/ddow.html 

Further information on usage-based online advertising is also available on the consumer portal http://www.meine-cookies.org. On my-cookies.org . You can also deactivate or activate the collection of usage data from other providers via the following link and view the status of the activation at different providers: http://www.meine-cookies.org/cookies_verwalten/praeferenzmanager-beta.html 

The legal basis of the aforementioned data processing is Art. 6 (1) (f) GDPR. These services are based on our legitimate interests. We want to enable you a more comfortable and individual use of our website.

Analysis and advertising

In order to improve our website, we use different technologies for analyzing the usage behavior and evaluation of the associated data. The data collected may include, in particular, the IP address of the terminal, the date and time of access, the identification number of a cookie, the device identifier of mobile devices, and technical information about the browser and the operating system. However, the collected data is stored exclusively pseudonym, so that no direct conclusions about the persons are possible. These data are also processed for marketing purposes and so that individualized advertising messages can be played out to you.

The legal basis of the aforementioned data processing is Art. 6 (1) (f) GDPR.

This data processing is based on our legitimate interests. On the one hand, we want to make it possible for you to use our website in a more comfortable and individual way, and on the other hand, to make personalized and tailor-made advertising available.

In the following section, we would like to explain more about these technologies and their providers.
Below you will also find contradictions for our analysis and advertising for each of the technologies used. Alternatively, you can exercise your opposition by making the appropriate settings at http://www.youronlinechoices.com/de/, a site that bundles advertisers' conflicting options. The website of EDAA, (AiSBL under Belgian law), Rue des Deux Eglises 26, B-1000 Brussels, allows opt-out cookies to disable all advertisements at once or, alternatively, to make settings for each provider individually. Please note that after deleting all cookies in your browser or later using another browser and / or profile an opt-out cookie must be set again.

Google

Our website uses the services and technologies of Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Google"). In the event that personal information is transferred to the US, Google has submitted to the EU-US Privacy Shield.

For more information, please see the privacy policy https://policies.google.com/?hl=en Google. In particular, we use the following services and technologies from Google.

Google Tag Manager

Our website uses Google Tag Manager. The Tag Manager is used to manage tracking tools and other services, called website tags. A tag is an element that is deposited in the source text of our website, for example, to record given usage data. Google Tag Manager does not use cookies and does not collect personally identifiable information. Google Tag Manager triggers other tags that may collect data. Partially the data is stored on a Google server in the USA. If disabled at the domain or cookie level, it will remain in effect for all tracking tags implemented with Google Tag Manager.

For more information, see the Google Tag Manager information here https://support.google.com/tagmanager/answer/6102821?hl=en&topic=2574304&ctx=topic&rd=2&visit_id=1-636627541191031317-2289358472

Google AdWords conversion tracking

Our website uses Google AdWords conversion tracking. This measures the performance of provided advertisements (so-called AdWords campaigns). Google's analytics program allows Google to better evaluate the performance of provided ads, and Google, and we as a Google customer, can increase the quality and relevance of the ads you see. Google AdWords Conversion Tracking uses cookies and similar technologies. The data collected in this context can be transmitted by Google for evaluation to a server in the USA and stored there. The cookies normally remain active on your computer for a maximum of 30 days. If you visit our website during this period, Google and we will inform you that you have seen the ad provided.

As shown above, you can configure your browser to reject cookies. You can prevent Google Adwords tracking by clicking on the link below and downloading a browser add-on to disable Google Analytics: https://tools.google.com/dlpage/gaoptout?hl=en. Please note that the contradiction must be carried out again by you, if you remove the cookies in your browser.

For more information, see the privacy policy of Google here https://policies.google.com/privacy?gl=en .

Google Analytics

Our website uses Google Analytics. Google Analytics uses cookies and similar technologies to help us analyze and improve our website based on your user behavior. The data collected in this context can be transmitted by Google for evaluation to a server in the USA and stored there. However, your IP address will be truncated before the usage statistics are evaluated so that no one can identify your identity. For this purpose, Google Analytics has been enhanced on our website with the code "anonymizeIP" to ensure an anonymized collection of IP addresses.
Google will process the information obtained through cookies in order to evaluate your use of the website, to compile reports on website activity for website operators and to provide other services related to website activity and internet usage.

As shown above, you can configure your browser to reject cookies. You can also prevent the collection of data generated by cookies and related to your use of this website (including your IP address) as well as the processing of this data by Google by clicking on the link below and a browser add-on for deactivation Download from Google Analytics: https://tools.google.com/dlpage/gaoptout?hl=en. Please note that the contradiction must be carried out again by you, if you remove the cookies in your browser.

Google Remarketing

Our website uses the Google Remarketing feature. This service uses cookies and similar technologies to provide you with customized advertising messages on websites that work with Google. Cookies and similar technologies are also used to carry out the analysis of the website usage, which forms the basis for the creation of interest-based advertisements. The data collected in this context can be transmitted by Google for evaluation to a server in the USA and stored there.

As described above, you can configure your browser to refuse cookies. You can also prevent the collection of data generated by the cookies and related to your use of this website and the processing of this data by Google by following the advertising guidelines https://adssettings.google.com/authenticated and set the personalization switches to Off. Alternatively, you can opt out of processing by visiting TRUSTe's website https://preferences-mgr.truste.com/ and clicking on the "Google" opt-out switch.

Bing Ads

Due to our legitimate interests, businesshemden.com uses the online advertising program Bing Ads and its conversion tracking from Microsoft (Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399) for the analysis, optimization and economic operation of our online offer. USA). Microsoft Bing Ads places a cookie on your computer if you have accessed our website via a Microsoft Bing ad. Microsoft Bing and we can thus recognize that someone clicked on an ad, was redirected to our website and reached a previously determined landing page (conversion page). We only hear the total number of users who clicked on a Microsoft Bing ad and were then redirected to the conversion page. These statistics help us and Bing Ads, if possible, to display only to advertisers an ad on Bing that has an interest in the products they advertise. These cookies lose their validity after 30 days and are not used for personal identification. No personal information about the identity of the user is given.

If you do not want to participate in the Microsoft Bing Tracking process, you can also opt out of setting a cookie, such as a browser setting that generally disables automatic cookies, or through a cookie management platform such as http://meine-cookies.org/DDOW/praeferenzmanagement/index.html. For more information about privacy and cookies used with Microsoft Bing, visit the Microsoft Web site: https://privacy.microsoft.com/en-us/privacystatement

Facebook

Our website uses services of Facebook Inc., 1601 Willow Road, Menlo Park, California, 94025, USA ("Facebook"). In the event that personal information is transferred to the US, Facebook has submitted to the EU-US Privacy Shield .
Further information can be found in the privacy policy https://www.facebook.com/about/privacy/ of Facebook.

Facebook Custom Audiences

Within our online offering, based on our legitimate interests, we use the remarketing feature "Custom Audiences Through Your Website" from Facebook Inc., 1601 S. California Ave, Palo Alto, CA, to analyze, optimize and operate our online offering 94304, USA (" Facebook "). For this purpose, the so-called "Facebook pixel" was integrated on our website. With the help of the Facebook pixel, Facebook is able to designate the visitors to our offer as a target group for the presentation of advertisements, so-called "Facebook ads". Accordingly, we use the Facebook pixel to display the Facebook ads we have been sent only to those Facebook users whose interests match the content of our ad. When you visit our website, a connection is made between your browser and the Facebook server via the Facebook pixel and a cookie is set. As a result Facebook receives the information that our website has been visited from your IP address. If you are a Facebook member, Facebook may - if you have not objected to this in the privacy settings of your Facebook profile - associate Facebook with your Facebook profile and use it for the targeted display of Facebook Ads. Detailed information on the collection and use of your data by Facebook and your rights and opportunities in this regard can be found in the privacy policy of Facebook at the URL https://www.facebook.com/about/privacy/. If you do not want Facebook to associate the collected information with your Facebook profile, you can disable it at any time by visiting the URL https://www.facebook.com/ads/website_custom_audiences/.

Voucher offers of Sovendus GmbH

If you are looking for a voucher offer of Sovendus GmbH, Moltkestr. 11, 76133 Karlsruhe (Sovendus) and click on the coupon banner, the address, name and your e-mail address will be sent encrypted to Sovendus for the preparation of the coupon (Art. 6 (1) (f) DSGVO). Previously, the IP address is already transmitted, used by Sovendus exclusively for data security purposes and usually anonymized after seven days. In addition, for billing purposes we will pseudonymize order number, order value with currency, session ID, coupon code and timestamp to Sovendus. For further information on the processing of your data by Sovendus, please refer to the online data protection guidelines of sovendus https://www.sovendus.de/de/datenschutz/

Recipient of the data

A transfer of the data collected by us takes place only if this is necessary for the fulfillment of the contract or for the provision of the technical functionality of the website or if there is another legal basis for a data transfer.
Basically, we process your data ourselves. In part, we also use service providers. In addition to the service providers mentioned in this privacy policy, this may include, but is not limited to, data centers that maintain our website and databases, IT service providers who maintain our systems, and consulting firms. When you order products, the data required for the purchase and shipment of the goods will be processed and passed on to the extent necessary for the order processing to service providers contracted by us. With complete processing of the contract and full payment of the purchase price, your data will be blocked for further use and deleted after expiry of the tax and commercial retention periods, unless you have expressly consented to the further use of your data. If we pass on data to service providers, they may only use the data to fulfill their tasks. The service providers were carefully selected and commissioned by us. They are contractually bound by our instructions, have appropriate technical and organizational measures to protect the rights of the persons concerned and are regularly monitored by us.

Insofar as you have given us your express consent during or after your order, we will orward your e-mail address and telephone number to the selected shipping service provider in accordance with Art. 6 para. 1 sentence 1 lit. a DSGVO so that they can contact you before delivery for the purpose of delivery notification or reconciliation.

The consent can be withdrawn at any time by sending a message to the contact option described below or directly to the shipping service provider at the contact address listed below. After revocation, we will delete your data provided for this purpose, unless you have expressly consented to a further use of your data or we reserve the right to further data use, which is permitted by law and about which we inform you in this statement.

Data Protection Officer of DHL
Gabriela Krader, LL.M
German Post AG
53250 Bonn

In addition, data may be disclosed in connection with government inquiries, court orders and legal proceedings if required for the prosecution or enforcement.

Storage time

As a matter of principle, we store personal data only as long as necessary to fulfill the contractual or legal obligations to which we have collected the data. Thereafter, we delete the data immediately, unless we need the data until the expiration of the statutory limitation period for evidence for civil claims or for statutory storage requirements.
For evidence, we must retain contract information for three years from the end of the year in which the business relationship ends with you. Any claims become statute-barred after the legal limitation period at the earliest at this time.
Even after that, we sometimes have to save your data for accounting reasons. We are obliged to do so because of legal documentation obligations which may arise from the German Commercial Code, the Tax Code, the Banking Act, the Money Laundering Act and the Securities Trading Act. The deadlines for storing documents are two to ten years.

Your rights

Under the respective legal requirements, you have the following statutory data protection rights:

  • Right to information (Article 15 DSGVO, § 34 BDSG)
  • Right to cancellation (Article 17 DSGVO, § 35 BDSG)
  • Right to correction (Article 16 DSGVO, § 34 BDSG)
  • Right to restriction of processing (Article 18 GDPR)
  • Right to data portability (Article 20 GDPR)
  • Right to revoke consent (Article 7 (3) GDPR)


To assert your rights as described here, you can always contact the contact details listed under "Contact persons and responsible persons". If you have complaints, you can always contact the relevant data protection authority.

Right of revocation and opposition

In accordance with Article 7 (2) of the GDPR, you have the right to revoke a consent once given to us at any time. As a result, we will not continue the data processing based on this consent for the future. The revocation of consent does not affect the legality of the processing carried out on the basis of the consent until the revocation.

Insofar as we process your data on the basis of legitimate interests in accordance with Art. 6 para. 1 sentence 1 lit. f DSGVO, you have the right, in accordance with Art. 21 GDPR, to appeal against the processing of your data if there are reasons for this arising from your particular situation or if the objection is directed against direct mail. In the latter case, you have a general right of objection, which is implemented by us without stating reasons.

If you would like to exercise your right of revocation or objection, it is sufficient to send an informal message to the above mentioned contact details.

Data security

We maintain up-to-date technical measures to ensure data security, in particular to protect your personal data against dangers during data transfers as well as prior knowledge of third parties. These are adjusted according to the current state of the art.

Changes to the privacy policy

From time to time, we may update this Privacy Policy, for example, when we change our website or change the legal requirements.

© businesshemden.com GmbH – Mai 2018

Technical advice

Internet Explorer: instructions at http://windows.microsoft.com/en-us/internet-explorer/delete-manage-cookies#ie=ie-11-win-7
Mozilla Firefox: Instructions at https://support.mozilla.org/en/kb/cookies-leave-and-call
Google Chrome: instructions at https://support.google.com/chrome/answer/95647
Safari: Guide at http://help.apple.com/safari/mac/8.0/#/sfri11471